Risk Identification and Response Manager

Florida Department of Revenue

The incumbent in this position is expected to:

Follow the Department of Revenue Standards of Conduct, model ethical behavior and demonstrate the Department’s mission, vision, and values in all activities.

Provide excellent customer service, maintain a professional demeanor, and strive for continual improvement at all times.

Hold all employees accountable for ethical and appropriate standards of conduct.  This includes adherence and compliance with ethics-related policies and procedures. Show concern for others through demonstrated action.  Model the way for employees by initiating, supporting, and rewarding innovation, teamwork, and quality performance; contribute to a working environment based upon Department of Revenue values that is free of harassment or intimidation and that is conducive to a pleasant and productive atmosphere.

This is a highly responsible professional position assigned to the Office of Inspector General.  Under the supervision of the Inspector General, this position assists in developing, implementing, and managing, the Risk Identification and Response section.

Responsible for the development, implementation, and monitoring of the Department’s Fraud program.

Responsible for the development, implementation and monitoring of fraud prevention and response policies and procedures for the Department.

Receives reports of suspected fraud and conducts assessments to determine and initiate next appropriate steps, which could lead to criminal prosecution or administrative discipline.

Builds and maintains the infrastructure to support fraud models/strategies to mitigate fraud risk and research, investigate, and analyze patterns in support of fraud strategy development.

Leads the annual and on-going assessment of Department risks working directly with business process owners and senior management to complete risk analysis, develop risk documentation, and reporting mechanisms.

Responsible for identifying, monitoring, and evaluating agency and business process level risks and controls.

Provide recommendations to management for improving controls, reducing risk, and/or align with best practices.

Evaluate process owner risk responses and monitor risk response implementation.

Evaluate effectiveness, efficiency, and cost/benefit of the agency’s risk management initiatives.

Identify fraud control gaps/weaknesses and offer enhancement solutions.

Prepare recommendations as to hiring, firing, advancement, promotion, or any other changes of employment status for employees under direct supervision.

Stress accountability and continuous improvement. Ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of program and policies.

In addition, the incumbent is expected to:

Develop and communicate program goals, strategies, and performance expectations to employees.
Evaluate performance and take appropriate action.
Identify training and resources that employees need to accomplish program objectives.


Bachelor’s Degree and Certified Fraud Examiner (CFE) certification required.
At least 5 years of supervisory experience: managing, directing, motivating, training, and evaluating the performance of employees.
At least 4 years of experience in fraud prevention, detection, deterrence, or risk identification.
Knowledge of COSO’s Enterprise Risk Management and Internal Controls Integrated Frameworks.
Knowledge of strategic planning and methods of compiling, reviewing, and analyzing performance, operational and financial data.
Ability to understand business processes, identify and assess risk, and apply best practices to processes, risk management and controls.
Ability to understand, interpret, and appropriately apply laws, rules, regulations, and policies and procedures.
Ability to plan, organize, and coordinate work assignments based upon objectives, identify problems and opportunities, monitor progress, and accomplish goals.
Communicate effectively both verbally and in writing to express facts and ideas in a succinct and organized manner.
Proficient in computer-based applications such as Microsoft Office Suite as well as data analytics and data mining.
Ability to establish and maintain effective working relationships with others.
SALARY: $54,003.96 – $70,000.08


Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.


CONTACT INFORMATION: Phylisa Johnson, 850-717-7179, Phylisa.Johnson@floridarevenue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: If you apply for this job but are not hired, you may be considered for future vacant positions at or below the Senior Management Analyst Supervisor level for up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

To apply for this job please visit jobs.myflorida.com.